WORKSAMP · LEARNING RESOURCES

Industry applications

Examples and limits in manufacturing, maintenance and services.

What do you need to work on?

Sample size, precision, confidence intervals and the limits of inference.

Observation plans, categories, routes and reliable data capture.

Proportions, time, capacity and improvement decisions grounded in data.

Examples and limits in manufacturing, maintenance and services.

Tools, organization and context for putting a study into practice.

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Study warehouse and logistics activities using categories, coverage and outcome measures suited to the process.

Value unused machinery capacity without confusing opportunity cost, accounting cost and actual savings.

What work sampling can contribute in hospitals and services, with limits on interpreting quality, workload and care outcomes.

Study activity distribution in offices without equating visible presence with knowledge-work quality or productivity.

What wrench time measures, how to define its categories and why it cannot alone assess quality, safety or individual productivity.

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